Troubleshooting: Instagram Connection Issues
Instagram Connection Troubleshooting
First, please confirm the following 2 prerequisites:
- 1. That the Instagram profile you are trying to connect is a Business profile not a personal profile. If you need to convert it to a business profile here are the steps: HOW TO SWITCH TO AN INSTAGRAM BUSINESS PROFILE
- That the Instagram Business profile you are trying to connect is linked to a FB business page you are an admin of. You can link them if needed by following these steps: HOW TO LINK YOUR INSTAGRAM BUSINESS PAGE TO YOUR FACEBOOK PAGE
Once you have confirmed the above, please follow these steps:
- Click CONNECT INSTAGRAM icon at agentcrate.com/connect-social-media
- Select Login/Continue as (name) OR edit settings if you are already logged in and follow the steps in the tutorial video to resync your connection.